Welcome to Roxy Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our beachwear products. By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases through our website. By using our site, you warrant that you meet these requirements.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our beachwear products (including bikinis, boardshorts, cover ups, dresses, one pieces, rashguards, and wetsuits) with correct colors, sizes, and materials. However, slight variations may occur due to monitor display differences.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.3 Hygiene Considerations

For hygiene reasons, we cannot accept returns or exchanges on swimwear bottoms, one-piece swimsuits, or rashguards unless they are defective. All swimwear must be tried on over underwear.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method.

3.4 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

4.2 International Shipping

We ship worldwide excluding certain Asian and remote areas. Customers are responsible for any customs fees or import taxes. For returns, mark packages as “Returned Goods” to avoid additional customs charges.

4.3 Delivery Issues

While we make every effort to deliver within estimated timeframes, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers or customs.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges for most items within 15 days of delivery, provided they are:

  • In original condition (unworn, unwashed, with tags attached)
  • In original packaging
  • Accompanied by proof of purchase

5.2 Return Process

To initiate a return or exchange:

  1. Email customer service at [email protected] within 15 days
  2. Wait for return authorization and instructions
  3. Securely pack items with all tags attached
  4. Ship to our return center at: Roxy Shop Returns, 3252 Hilltop Drive, Amarillo, TX 79106 USA

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on this website (including text, graphics, logos, and images) is the property of Roxy Shop and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Roxy Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services. Our total liability for any claim related to these terms shall not exceed the amount you paid for the product.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. The updated version will be posted on our website with the effective date. Your continued use of the site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law provisions.

11. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Roxy Shop
3252 Hilltop Drive
Amarillo, TX 79106 USA
Email: [email protected]